Returns and Exchanges

  • To be eligible for a return, your item(s) must be unused and in original condition. 
  • Shipping & Handling fees are non-refundable, unless an item(s) is damaged or defective. 
  • Item(s) must be returned in original packaging or at least a comparable box sufficient not to damage the item(s) during return shipping.
  • A $3.50 restocking fee will be applied to all returns, except for damaged or defective item(s). 
  • This Return & Exchange policy is good for 30 days after receiving your order.
  • Returns and exchanges typically take 1-2 weeks once we receive the item(s)
  • Item(s) should be shipped to the following address, SpurWest, 711 Signal Mountain Road #322, Chattanooga, TN 37405. 
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